Where can I find product specifications and user manuals?
Product specifications and user manuals are available on our website under the "Manuals & Resources" section. You can also request additional information from our customer service team.
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Do you have installation guides?
All available installation and product documentation such as specifications sheets can be found at the bottom of the product listing.
Terms & Conditions
Terms and conditions of sale, delivery, repair and services. Unless otherwise agreed in writing, the sale, delivery, repair and service shall be subject to the following terms and conditions. Definitions The “Seller” means Zenevista Solar Shop. The ...
Do your products come with warranties?
Yes, most of our products come with manufacturer warranties ranging from 1 to 5 years, depending on the product. Please check the product details for specific warranty information. Warranty information is provided with the product and can also be ...
What do I do if my payment is declined?
If your payment is declined, try the following steps: Double-check the payment information you entered, Ensure that the card number, expiration date, security code (CVV), and billing address are correct. Ensure that you have sufficient funds or ...
How do I initiate an exchange?
To initiate an exchange due to a factory fault detected at the point of installation, please contact our customer service team within 30 days of receiving the product. Provide your order details and a description of the issue, and our team will guide ...