Do you have installation guides?
All available installation and product documentation such as specifications sheets can be found at the bottom of the product listing.
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Do you offer installation services?
We do not offer installation services directly, but we can recommend reputable installers in your area. Contact us for more information.
Do you offer technical support for solar installations?
es, we offer technical support for our products. Contact our technical support team for assistance with installation and troubleshooting.
Are there items that cannot be exchanged?
Items that have been installed or modified are not eligible for exchange unless a factory fault is detected by a certified solar technician during installation.
Do I have to pay for return shipping?
If the exchange is due to a factory fault detected at the point of installation, we will cover the return shipping costs. Otherwise, the customer is responsible for return shipping.
How do I initiate an exchange?
To initiate an exchange due to a factory fault detected at the point of installation, please contact our customer service team within 30 days of receiving the product. Provide your order details and a description of the issue, and our team will guide ...