What do I do if my payment is declined?

What do I do if my payment is declined?

If your payment is declined, try the following steps:
  1. Double-check the payment information you entered, Ensure that the card number, expiration date, security code (CVV), and billing address are correct.
  2. Ensure that you have sufficient funds or credit available on your card or account.
  3. Contact your bank or card issuer to find out why the payment was declined. Sometimes, banks decline transactions for security reasons or incorrect information.
  4. If the issue persists, try using a different payment method or contact our customer service team for further assistance.
Note: Be sure to keep any error messages or reference numbers that you receive during the declined transaction, as this information will help Zenevista's customer service team to troubleshoot and resolve the issue more efficiently. Our goal is to ensure a smooth and successful transaction for every customer.

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