Once your order is dispatched, you will receive a tracking number via email. You can use this number to track your shipment on our website or through the courier's tracking portal.
You can change your shipping address if your order has not yet been dispatched. Please contact our customer service team as soon as possible to update your shipping details.
Shipping within Nigeria typically takes 2-7 business days, depending on your location and the shipping method chosen. Zenevista offers multiple shipping options to meet your needs: Local Shipping (Lagos): This option is for orders within Lagos and ...
Goods sold and received in good condition are not eligible for refunds after payment. However, if a factory fault is detected at the point of installation by a certified solar technician, such goods can be returned for inspection and replacement, if ...
To initiate an exchange due to a factory fault detected at the point of installation, please contact our customer service team within 30 days of receiving the product. Provide your order details and a description of the issue, and our team will guide ...
Items that have been installed or modified are not eligible for exchange unless a factory fault is detected by a certified solar technician during installation.