How long does it take for my payment to be processed?
Payment processing times can vary depending on the payment method used. Credit/debit card payments and mobile payments are usually processed instantly or within a few minutes. Bank transfers may take longer, typically 1-3 business days, depending on your bank's policies and processing times. If you have concerns about the status of your payment, you can contact our customer service team for an update.
Related Articles
How long will it take to receive my order?
Delivery times depend on your location and shipping option. Local deliveries within Lagos typically take 1-4 business days. Nationwide shipping to other parts of Nigeria can take 2-7 business days. Delivery times vary depending on the shipping option ...
How secure is my payment information on Zenevista?
At Zenevista, we take the security of your payment information very seriously. We use industry-standard encryption and secure payment gateways to ensure that your payment details are protected during transactions.
How long does shipping take within Nigeria?
Shipping within Nigeria typically takes 2-7 business days, depending on your location and the shipping method chosen. Zenevista offers multiple shipping options to meet your needs: Local Shipping (Lagos): This option is for orders within Lagos and ...
How long does it take to process an exchange?
Once the returned item is received and inspected, we will process the exchange within 5-10 business days, subject to stock availability.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, mobile payments, and bank transfers.