Do I have to pay for return shipping?
If the exchange is due to a factory fault detected at the point of installation, we will cover the return shipping costs. Otherwise, the customer is responsible for return shipping.
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Shipping Policy
Overview At Zenevista, we are committed to providing reliable and efficient shipping services across Nigeria. This Shipping Policy outlines our shipping processes, options, and related information to ensure that you have a clear understanding of how ...
Do you offer express shipping options?
Yes, we offer express shipping for an additional fee. Express shipping can reduce delivery times to 1-3 business days.
How long does shipping take within Nigeria?
Shipping within Nigeria typically takes 2-7 business days, depending on your location and the shipping method chosen. Zenevista offers multiple shipping options to meet your needs: Local Shipping (Lagos): This option is for orders within Lagos and ...
Can I change my shipping address after placing an order?
You can change your shipping address if your order has not yet been dispatched. Please contact our customer service team as soon as possible to update your shipping details.
Do you offer free shipping, and under what conditions?
Yes, we offer free shipping on orders over a certain amount. Please check our website for current promotional details.