How can I contact customer service for assistance?

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• What are your customer service hours?

  Our customer service team is available Monday to Saturday, 9:00 AM to 7:00 PM. For emergencies, we offer limited support on weekends.

• Can I cancel or change my order after placing it?

  You can cancel or change your order if it has not yet been dispatched. Contact customer service for assistance with order modifications.

• What do I do if my payment is declined?

  If your payment is declined, try the following steps: Double-check the payment information you entered, Ensure that the card number, expiration date, security code (CVV), and billing address are correct. Ensure that you have sufficient funds or ...

• Shipping Policy

  Overview At Zenevista, we are committed to providing reliable and efficient shipping services across Nigeria. This Shipping Policy outlines our shipping processes, options, and related information to ensure that you have a clear understanding of how ...

• What should I do if my order is delayed or lost?

  If your order is delayed or lost, please contact our customer service team. We will investigate and resolve the issue as quickly as possible.